Barbie, Bluey, Disney, Gruffalo, Harry Potter, Lilo & Stitch, Marvel, Minecraft, Nintendo, Paw Patrol, Peanuts, Pokemon, Pusheen, Sonic, Spiderman, SpongeBob, Star Wars, Stranger Things, Teenage Mutant Ninja Turtles, Wicked
Returns Policy
We understand that sometimes an item may be unsuitable, or you may simply have changed your mind. That’s why we offer a 30-day returns policy on all unwanted items.
Please note that we do not offer an exchange service. If you would like a different item, you are welcome to return any unsuitable item(s) to us for a refund and place a new order for the item(s) you would prefer.
Returns are free of charge, and a prepaid returns label will be included in your parcel to make the process as simple as possible. We kindly ask that all returned items are sent back in their original packaging.
Once your return arrives at our distribution centre, it will be inspected upon receipt. Refunds will then be processed accordingly.
For more information & help with your order, please visit Vanilla Underground.