We want you to be completely satisfied with your purchase. If for any reason you are not, you can return unused items for a full refund within 28 days of the delivery date.
All returns are free of charge. Since all orders are shipped from the UK, items must be returned to our UK address. Please ensure that all items are sent back in their original packaging, including the dust bag, to be eligible for a refund.
To initiate a return, please contact our Customer Care team by emailing returns@cambridgesatchel.com. Include your Order Number, product name, and reason for returning in your message so we can process your return efficiently.
For more information & help with your order, please visit Cambridge Satchel.