Products sold by our partners are delivered directly by them and follow a slightly different delivery process from Clarks products. These items are available for standard delivery only, and delivery times may vary depending on the partner fulfilling the order.
If you order one of these items alongside a Clarks product, or purchase items fulfilled by different partners, your order will arrive in separate packages, as they are shipped from different locations.
You will also receive separate delivery and tracking communications for each shipment when your order includes:
•Both a Clarks product and a partner-fulfilled item, or
•Items fulfilled by multiple partners.
Tracking and delivery updates for these items are managed directly by the partner.
If you have any problems with the delivery of a partner item, please contact the partner directly via their website.
Full partner details, along with their Returns Policy and FAQs, can be found in the brand partners support section.