I bought a product that was later reduced in price. Can I get a refund on the difference? 09 April 2026 11:07 Updated Once an order has been placed, the price is fixed and we cannot refund the difference. Related articles I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right? What is your returns policy? How long does a refund take if I return my product to store? Can I return purchases made in store by post? How can I return my order?